ACI Jet's COVID-19 (Coronavirus) Response Plan
FBO Response to COVID-19
Services Affected: Aircraft Fueling | Executive Passenger Terminals | Crew Flight Planning Resources
Although private aviation by its nature has a much lower risk profile than airline travel, we are still taking every possible precaution to mitigate the spread of the virus. The following are just a few examples of the measures taken and we will continue to comply with all necessary precautions as advised by local and national health officials.
What We’re Doing for Your Safety, and Ours
Contact info@acijet.com for more information.
Services Affected: Aircraft Fueling | Executive Passenger Terminals | Crew Flight Planning Resources
Although private aviation by its nature has a much lower risk profile than airline travel, we are still taking every possible precaution to mitigate the spread of the virus. The following are just a few examples of the measures taken and we will continue to comply with all necessary precautions as advised by local and national health officials.
What We’re Doing for Your Safety, and Ours
- All ACI Jet facilities are being thoroughly cleaned on a frequent basis with disinfectant products that are EPA-approved and effective at killing COVID-19, an "enveloped virus," as well as other more difficult to kill "non-enveloped" viruses. High traffic areas and surfaces are disinfected even more often.
- Our team has been provided with access to the latest information and everyone is adhering to CDC recommended guidelines (social distancing, frequent handwashing, etc.) to the greatest extent possible. You can still count on the same warm and caring service, but please understand that our team has been instructed to avoid handshakes and any unnecessary contact.
- We are actively implementing work from home policies for personnel who do not need to be physically present to perform their work. (This greatly reduces risks for both the employee working at home and our team / customers in our facilities.)
- We provided our team with expanded access to paid time off and flexibility under our attendance policy so that everyone is encouraged and supported to stay home if they are not feeling well.
- We would also like to ensure our customers are adhering to our policies and respectfully request if you feel sick to inform our team in advance so we can work with you to properly meet your needs. This will help to ensure everyone’s safety during these challenging times.
- Hours of operations have been limited to allow for ample time before/after business hours to sanitize all exposed surfaces. View each location’s webpage for current hours. (KSBP | KSNA | KPRB)
- Valet services at KSNA will be temporarily restricted to limit exposure to passenger vehicles.
Contact info@acijet.com for more information.
MRO Response to COVID-19
Services Affected: Maintenance, Repair & Overhaul | AOG Maintenance | Avionics | Inspections | Interiors | Bombardier Parts & ASF
Although private aviation by its nature has a much lower risk profile than airline travel, we are still taking every possible precaution to mitigate the spread of the virus. The following are just a few examples of the measures taken and we will continue to comply with all necessary precautions as advised by local and national health officials.
What We’re Doing for Your Safety, and Ours
Contact service@acijet.com for more information.
Services Affected: Maintenance, Repair & Overhaul | AOG Maintenance | Avionics | Inspections | Interiors | Bombardier Parts & ASF
Although private aviation by its nature has a much lower risk profile than airline travel, we are still taking every possible precaution to mitigate the spread of the virus. The following are just a few examples of the measures taken and we will continue to comply with all necessary precautions as advised by local and national health officials.
What We’re Doing for Your Safety, and Ours
- All ACI Jet facilities are being thoroughly cleaned on a frequent basis with disinfectant products that are EPA-approved and effective at killing COVID-19, an “enveloped virus,” as well as other more difficult to kill “non-enveloped” viruses. High traffic areas and surfaces are disinfected even more often.
- All customer aircraft at our MRO facility are being disinfected with products that are EPA-approved and effective at killing COVID-19 both upon arrival and again before departure.
- Our team has been provided with access to the latest information and everyone is adhering to CDC recommended guidelines (social distancing, frequent handwashing, etc.) to the greatest extent possible. You can still count on the same warm and caring service, but please understand that our team has been instructed to avoid handshakes and any unnecessary contact.
- We are actively implementing work from home policies for personnel who do not need to be physically present to perform their work. (This greatly reduces risks for both the employee working at home and our team / customers in our facilities.).
- We provided our team with expanded access to paid time off and flexibility under our attendance policy so that everyone is encouraged and supported to stay home if they are not feeling well.
- We would also like to ensure our customers are adhering to our policies and respectfully request if you feel sick to inform our team in advance so we can work with you to properly meet your needs. This will help to ensure everyone’s safety during these challenging times.
Contact service@acijet.com for more information.
Flight Operations Response to COVID-19
Services Affected: Private Jet Charter | Aircraft Management
ACI Jet Flight Operations is working diligently to protect our employees and our customers from exposure to SARS-CoV-2. Below are some of the steps we’re taking to ensure the safety and health of our coworkers and clients:
What We’re Doing for Your Safety, and Ours
Contact dispatch@acijet.com for more information.
We’re monitoring the COVID-19 situation closely so that we can continue to provide critical transportation services to our clients, and keep everyone healthy in process. Any future guidance from government agencies will be reviewed carefully and implemented in a timely and intelligent manner.
Services Affected: Private Jet Charter | Aircraft Management
ACI Jet Flight Operations is working diligently to protect our employees and our customers from exposure to SARS-CoV-2. Below are some of the steps we’re taking to ensure the safety and health of our coworkers and clients:
What We’re Doing for Your Safety, and Ours
- We're following CDC, FAA, and aircraft manufacturer disinfection guidelines after each flight, using products confirmed to eliminate SARS-CoV-2 which is the coronavirus causing the disease COVID-19.
- We're sending questionnaires to all passengers prior to flight confirming they haven’t had symptoms or been in a high-risk area (China, Italy and others as defined by health officials).
- We're providing medical equipment to each crewmember so that they can self-monitor in accordance with FAA guidelines, and quarantine themselves should they see any symptoms of the disease.
- We're minimizing non-essential travel for our crewmembers, prohibiting their use of public transportation and asking them to stay in their hotel rooms as much as possible while on layovers.
- For any staff that can work remotely, they are doing so and we’re practicing social distancing and routine sterilization for any teammates working in our facilities.
- Per recommendations provided by the State Department and other agencies, we're avoiding high-risk areas such as international tourist destinations, and smaller cruise ship port cities.
- We are not operating to any Level 3 Alert Areas as classified by the CDC, nor are we transporting any symptomatic individuals.
Contact dispatch@acijet.com for more information.
We’re monitoring the COVID-19 situation closely so that we can continue to provide critical transportation services to our clients, and keep everyone healthy in process. Any future guidance from government agencies will be reviewed carefully and implemented in a timely and intelligent manner.
